Crypto marketing: New currency for loyalty programs

Picture of Maryna Barysheva

Maryna Barysheva

COO

Nowadays, people can use cryptocurrencies to pay for services and goods, trade on various exchanges, lend them, and receive interest. However, that’s not the end of how crypto is used. 

For a more mass-market adoption, companies start introducing blockchain to their loyalty programs, where customers can earn bonuses in cryptocurrency. Let’s take a closer look at how crypto and blockchain marketing can turn the world of loyalty programs around. 

Dawn for crypto marketing in loyalty programs

According to a survey conducted by Harris Poll, 28% of Millennials in the United States alone own or trade cryptocurrencies. Furthermore, 44% of participants of the most popular cashback loyalty programs would accept being rewarded for their points or bonuses. 

So where does crypto marketing come into play? According to market and consumer data company Statista, more than 1.5 million cryptocurrency payments were completed in a single day in July 2022.

Payments are also increasing in day-to-day operations – Microsoft, Home Depot, Starbucks, Whole Foods, KFC, AT&T, Virgin Mobile, Expedia, and NBA club Dallas Mavericks accept virtual currencies for their products and services. These companies are only a few examples of businesses embracing crypto marketing strategies in order to stay competitive in the rapidly evolving digital currency landscape.

As a result, an increasing number of businesses are integrating digital currencies and blockchain marketing into their customer loyalty programs. Starbucks cafes, Best Buy stores, Choice hotels, and the GolfNow network provide the ability to convert cryptocurrencies into their membership card balance and pay for their services.

New form of reward points

While some companies embrace cryptocurrencies in their daily payments, others integrate blockchain into the core of their operations to attract customers. Rakuten, one of the largest e-commerce companies, uses its own blockchain marketing platform and RakutenCoin currency in its loyalty program, which can be accumulated and spent on various purchases. The mobile location-based loyalty platform MobileBridge is doing the same. With the help of the crypto-centric loyalty program, brands match with users based on their location and preferences to help them accumulate and pay in Momentum cryptocurrency. The well-known Swiss LATESSO coffee beverage manufacturer uses blockchain marketing together with its own LatessoCoin to engage coffee enthusiasts.  Meanwhile, the LoyalCoin platform has invented a more authentic way that allows you to “earn” a cryptocurrency of the same name if you pedal 1000 miles with your bike rental partner. LoyalCoin currency, valued at £20, can be settled with other members of the loyalty program.

Case study of Starbucks Odyssey

More recently, Starbucks has announced the beta launch of its new Web3 Odyssey loyalty program, which fully embraces blockchain marketing and takes interactive loyalty to the next level.  The program allows customers to earn rewards in the form of “beans,” a digital currency that can be redeemed for in-store purchases or donated to charity. Customers can earn beans by making purchases at Starbucks, completing surveys, and participating in other activities.  This program is an example of next-level crypto marketing in action, as it rewards customers with a digital currency and utilizes blockchain technology for tracking and transparency. Starbucks hopes the program will drive customer loyalty and engagement, as well as provide valuable insights through customer data.

When “old” and “new” money meet

The financial services sector is also keeping pace with trends and uses crypto marketing. PayPal users, for example, can buy, sell and store the most popular cryptocurrencies in their Cash and Cash Plus accounts. 

Coinbase and Binance trading platforms also offer Visa Debit cards to their customers, which can be used to transfer any cryptocurrency to a virtual account and pay with it at the stores or cash out at an ATM. They also receive cashback, which allows users to accumulate points in the currency of their choice.

The latest news in the world of blockchain marketing and payments is the credit card Visa® Signature from the BlockFi loan company, which allows you to recover 1.5% -3.5% of all purchases in bitcoins.

Final Thoughts

The more consumers and retailers choose cryptocurrency for payments, the faster it will become an indispensable attribute of loyalty programs through effective crypto marketing strategies.

The most important question would not be whether, but when it will happen. The year 2023 might be the answer. 

If you want to discover the exciting world of crypto marketing and introduce a loyalty program of your own, LKI Consulting is here to help. With 7 years of experience in Web3, we have a dedicated professional with decades of expertise in loyalty to help you navigate through blockchain marketing strategies.

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